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Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.
| Feature | Upstack Data | Retention.com | Littledata |
|---|---|---|---|
| Identity resolution to boost audiences | ✔️ | ✔️ | ✔️ |
| Customer data to marketing platforms | ✔️ | ✔️ | ✔️ |
| 30 day free trial | ✔️ | ✔️ | |
| Founder owned and led | ✔️ | ✔️ | |
| Fully automatic, no code setup | ✔️ | ✔️ | |
| Direct from Shopify's servers | ✔️ | ✔️ | |
| Marketing reporting | ✔️ | ||
| Proprietary attribution model | ✔️ | ||
| Works with platforms other than Shopify | ✔️ | ||
| Natively supports Shopify Markets | ✔️ | ||
| Automatic tracking of checkout steps | ✔️ |
Upstack Data offers a comprehensive solution with marketing reporting and a proprietary attribution model, focusing on centralizing analytics for faster decision-making. Its fully automatic, no-code setup and direct data from Shopify's servers enhance accuracy. In contrast, Retention.com specializes in recovering lost shoppers and integrates with platforms beyond Shopify but lacks specific marketing reporting features. Littledata stands out with server-side tracking and automatic checkout step tracking, providing a more robust solution for Shopify merchants. All three platforms offer identity resolution and customer data integration, but Littledata's additional features give it an edge in tracking and data accuracy.
| Upstack Data | Retention.com | Littledata | |
|---|---|---|---|
| Example product review | "After testing a number of platforms...absolutely no regrets. Michael has a truly deep technical knowledge...Event Quality Match scores in meta increase, adding reliable NC purchase, NC CPA and NC ROAS metrics in ad manager is massively helpful as we're very focused on optimizing for NC..." | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
| Example support review | "Support is second to none... any issues we've had Michael has arranged a call immediately to diagnose the issue." | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
| Link | Read more reviews |
| Store size | Upstack Data | Retention.com | Littledata |
|---|---|---|---|
| 50 orders / month | $299 | $500 | $39 |
| 500 orders / month | $299 | $500 | $199 |
| 5,000 orders / month | $599 | $2000 | $449 |
| 20,000 orders / month | $999 | $5000 | $1390 |
For an online store with 50 orders, Upstack Data is 40% cheaper than Retention.com and 88% more expensive than Littledata. At 500 orders, Upstack Data and Retention.com are equal, while Littledata is 50% cheaper than both. With 5000 orders, Upstack Data is 70% less than Retention.com and 41% cheaper than Littledata. Finally, at 20000 orders, Upstack Data is 80% less than Retention.com and 25% cheaper than Littledata.
| Destination | Upstack Data | Retention.com | Littledata |
|---|---|---|---|
| Klaviyo | ✔️ | ✔️ | ✔️ |
| Meta Ads | ✔️ | ✔️ | |
| TikTok | ✔️ | ✔️ | |
| Google Ads | ✔️ | ✔️ | |
| Google Analytics | ✔️ | ||
| ✔️ | |||
| Segment | ✔️ | ||
| Attentive | ✔️ |
Upstack Data focuses on integrating various advertising platforms like Meta Ads, TikTok, Klaviyo, and Google Ads for comprehensive tracking and optimization of ad performance. Retention.com primarily targets Klaviyo for email marketing, emphasizing customer retention and engagement. Littledata offers a broader range of data destinations, including Google Analytics, Meta Ads, TikTok, Pinterest, Klaviyo, Google Ads, Segment, and Attentive, providing extensive tracking capabilities across multiple channels for a holistic view of customer interactions. The main difference lies in Upstack's focus on ad platforms, Retention.com's emphasis on email marketing, and Littledata's comprehensive multi-channel tracking approach.
| Feature | Upstack Data | Retention.com | Littledata |
|---|---|---|---|
| Identity resolution | |||
| Never adds new emails to your marketing list | ✔️ | ✔️ | |
| Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | ||
| Uses other marketing channel cookies to boost identity | ✔️ | ||
| Backstitches Klaviyo profile onto previous customer events | ✔️ | ||
| Viewed Product trigger | |||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Tracked client-side | ✔️ | ||
| Tracked server-side | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Added to Cart trigger | |||
| Unreliable tracking of button clicks | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Reliable via Shopify's servers | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Target the whole contents of the cart | ✔️ | ||
| Checkout Started trigger | |||
| Tracked via the checkout page | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Direct from Shopify's servers | ✔️ | ||
