
Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.

Stape is your all-in-one solution for server-side data tracking. Industry leaders and top companies choose us to boost data quality and marketing ROI while maintaining security compliance.
| Feature | Retention.com | Stape | Littledata |
|---|---|---|---|
| Identity resolution to boost audiences | ✔️ | ✔️ | |
| Customer data to marketing platforms | ✔️ | ✔️ | |
| Works with platforms other than Shopify | ✔️ | ✔️ | |
| Founder owned and led | ✔️ | ✔️ | |
| Via server-side Google Tag Manager | ✔️ | ||
| 30 day free trial | ✔️ | ||
| Direct from Shopify's servers | ✔️ | ||
| Fully automatic, no code setup | ✔️ | ||
| Natively supports Shopify Markets | ✔️ | ||
| Automatic tracking of checkout steps | ✔️ |
Retention.com focuses narrowly on identity resolution for Shopify/Klaviyo — great for email recovery, but limited to that ecosystem and use case.
Stape is a server-side Google Tag Manager solution — broader platform support, but GTM still relies on browser-side tags, meaning it can miss server-side events and struggles to enrich data the browser never sees, limiting full customer journey visibility.
Where Littledata wins: Littledata pulls data directly from Shopify's servers, capturing events browsers miss entirely — abandoned checkouts, post-purchase flows, subscription events — with complete customer enrichment. Unlike Stape's GTM dependency, there are no browser blind spots. Unlike Retention.com's Klaviyo-centric focus, Littledata feeds accurate data across your full marketing stack. Add a 30-day free trial, fully automatic no-code setup, native Shopify Markets support, and automatic checkout step tracking — it's the most complete, Shopify-native data foundation with zero technical lift required.
| Retention.com | Stape | Littledata | |
|---|---|---|---|
| Example product review | "Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working." | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
| Example support review | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "Although the app is free, I cannot recommend it based on my experience." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
| Link | Read more reviews |
| Store size | Retention.com | Stape | Littledata |
|---|---|---|---|
| 50 orders / month | $500 | $40 | $39 |
| 500 orders / month | $500 | $40 | $199 |
| 5,000 orders / month | $2000 | $150 | $449 |
| 20,000 orders / month | $5000 | $400 | $1390 |
For an online store with 50 orders, Retention.com is 1,200% more expensive than Stape and 1,181% more than Littledata. At 500 orders, Retention.com remains the same at $500, while Stape and Littledata are 0% and 70% cheaper, respectively. With 5,000 orders, Retention.com is 1,233% more than Stape and 472% more than Littledata. Finally, at 20,000 orders, Retention.com is 1,150% more than Stape and 526% more than Littledata.
| Destination | Retention.com | Stape | Littledata |
|---|---|---|---|
| Klaviyo | ✔️ | ✔️ | ✔️ |
| Google Analytics | ✔️ | ✔️ | |
| Meta Ads | ✔️ | ✔️ | |
| TikTok | ✔️ | ✔️ | |
| Attentive | ✔️ | ✔️ | |
| Google Ads | ✔️ | ✔️ | |
| ✔️ | ✔️ | ||
| Microsoft Ads | ✔️ | ✔️ | |
| Segment | ✔️ |
Retention.com is narrowly focused — its server-side data flows exclusively into Klaviyo, making it an email/SMS retention tool rather than a true multi-channel tracking solution.
Stape and Littledata are both comprehensive server-side tracking platforms covering paid media, analytics, and CRM destinations. The key difference: Littledata natively includes Segment as a destination, making it stronger for teams with a composable data stack or warehouse-first architecture. Stape skips Segment but otherwise matches Littledata's destination coverage.
Bottom line: If you need broad ad platform tracking, all three overlap — but choose Littledata for Segment integration, Stape for flexibility without it, and Retention.com only if Klaviyo enrichment is your sole objective.
| Feature | Retention.com | Stape | Littledata |
|---|---|---|---|
| Identity resolution | |||
| Adds no-email profiles in Klaviyo | ✔️ | ||
| Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | ||
| Never adds new emails to your marketing list | ✔️ | ||
| Uses other marketing channel cookies to boost identity | ✔️ | ||
| Backstitches Klaviyo profile onto previous customer events | ✔️ | ||
| Direct from Shopify's servers | ✔️ | ||
| Viewed Product trigger | |||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Tracked client-side | ✔️ | ||
| Tracked server-side | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Added to Cart trigger | |||
| Unreliable tracking of button clicks | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Reliable via Shopify's servers | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Target the whole contents of the cart | ✔️ | ||
| Checkout Started trigger | |||
| Tracked via the checkout page | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Direct from Shopify's servers | ✔️ | ||
