
Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.

| Feature | Retention.com | Littledata |
|---|---|---|
| Identity resolution to boost audiences | ✔️ | ✔️ |
| Customer data to marketing platforms | ✔️ | ✔️ |
| Works with platforms other than Shopify | ✔️ | |
| 30 day free trial | ✔️ | |
| Founder owned and led | ✔️ | |
| Direct from Shopify's servers | ✔️ | |
| Fully automatic, no code setup | ✔️ | |
| Natively supports Shopify Markets | ✔️ | |
| Automatic tracking of checkout steps | ✔️ |
Retention.com focuses on identity resolution to recover lost shoppers and enhance Klaviyo revenue, integrating with various platforms beyond Shopify. In contrast, Littledata offers a 30-day free trial, is founder-led, and emphasizes a fully automatic, no-code setup with server-side tracking directly from Shopify's servers. Littledata excels with its quick setup (under 10 minutes) and automatic tracking of checkout steps, making it more user-friendly for merchants seeking efficient implementation without developer assistance.
| Retention.com | Littledata | |
|---|---|---|
| Example product review | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
| Example support review | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
| Link | Read more reviews |
| Store size | Retention.com | Littledata |
|---|---|---|
| 50 orders / month | $500 | $39 |
| 500 orders / month | $500 | $199 |
| 5,000 orders / month | $2000 | $449 |
| 20,000 orders / month | $5000 | $1390 |
For an online store with 50 orders, Retention.com is 1,182% more expensive than Littledata. At 500 orders, Retention.com and Littledata are equal, but Littledata's second option is 70% cheaper. For 5,000 orders, Retention.com is 345% more expensive than Littledata's first option and 471% more than the second. At 20,000 orders, Retention.com is 259% more expensive than Littledata's first option and 526% more than the second. Overall, Retention.com consistently shows higher pricing across all order volumes.
| Destination | Retention.com | Littledata |
|---|---|---|
| Klaviyo | ✔️ | ✔️ |
| Google Analytics | ✔️ | |
| Meta Ads | ✔️ | |
| TikTok | ✔️ | |
| ✔️ | ||
| Google Ads | ✔️ | |
| Segment | ✔️ | |
| Attentive | ✔️ |
Retention.com focuses on enhancing email marketing through Klaviyo by capturing first-party data for better customer retention and targeting. Its data destination primarily emphasizes integrating with Klaviyo to optimize email campaigns based on user behavior.
Littledata, on the other hand, offers a broader range of data destinations, including Google Analytics, Meta Ads, TikTok, Pinterest, Google Ads, Segment, and Attentive. This allows for comprehensive tracking and analysis across multiple platforms, providing a more holistic view of customer interactions and marketing performance. In summary, Retention.com is more Klaviyo-centric, while Littledata supports a wider array of marketing tools.
| Feature | Retention.com | Littledata |
|---|---|---|
| Identity resolution | ||
| Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | |
| Never adds new emails to your marketing list | ✔️ | |
| Uses other marketing channel cookies to boost identity | ✔️ | |
| Backstitches Klaviyo profile onto previous customer events | ✔️ | |
| Viewed Product trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Tracked server-side | ✔️ | |
| Enriched product info (e.g. category) | ✔️ | |
| Added to Cart trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Unreliable tracking of button clicks | ✔️ | |
| Reliable via Shopify's servers | ✔️ | |
| Enriched product info (e.g. category) | ✔️ | |
| Target the whole contents of the cart | ✔️ | |
| Checkout Started trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Tracked via the checkout page | ✔️ | |
| Direct from Shopify's servers | ✔️ | |
