Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.
Feature | Retention.com | Littledata |
---|---|---|
Identity resolution to boost audiences | ✔️ | ✔️ |
Customer data to marketing platforms | ✔️ | ✔️ |
Works with platforms other than Shopify | ✔️ | |
30 day free trial | ✔️ | |
Founder owned and led | ✔️ | |
Server-side tracking | ✔️ | |
Fully automatic, no code setup | ✔️ | |
Automatic tracking of checkout steps | ✔️ | |
No-code setup for Shopify Hydrogen | ✔️ |
Retention.com focuses on recovering lost shoppers and enhancing Klaviyo flow revenue through identity resolution, but it may not offer a free trial or the same level of automation as Littledata. Littledata provides a 30-day free trial, is founder-led, and features server-side tracking with automatic checkout step tracking, making it easier for merchants to implement without developer assistance. Littledata's fully automatic, no-code setup and quick installation process in under 10 minutes give it an edge in user-friendliness and accessibility for Shopify merchants.
Retention.com | Littledata | |
---|---|---|
Example product review | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
Example support review | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
Link | Read more reviews |
Store size | Retention.com | Littledata |
---|---|---|
50 orders / month | $500 | $39 |
500 orders / month | $500 | $149 |
5,000 orders / month | $2000 | $349 |
20,000 orders / month | $5000 | $799 |
For an online store with 50 orders per month, Retention.com is 1,179% more expensive than Littledata. At 500 orders, Retention.com and Littledata are equal, but Littledata's second option is 70% cheaper. For 5,000 orders, Retention.com is 472% more expensive than Littledata. At 20,000 orders, Retention.com is 526% more expensive than Littledata. Overall, Retention.com consistently has a higher price point compared to Littledata, especially at lower order volumes.
Destination | Retention.com | Littledata |
---|---|---|
Klaviyo | ✔️ | ✔️ |
Google Analytics | ✔️ | |
Meta Ads | ✔️ | |
TikTok | ✔️ | |
✔️ | ||
Google Ads | ✔️ | |
Segment | ✔️ | |
Attentive | ✔️ |
Retention.com focuses on enhancing email marketing through Klaviyo by capturing first-party data for better customer retention and targeting. Its data destination primarily emphasizes optimizing email campaigns and customer engagement.
Littledata, on the other hand, offers a broader range of data destinations, including Google Analytics and various advertising platforms like Meta Ads and TikTok. This allows for comprehensive tracking and analytics across multiple channels, providing insights into customer behavior and campaign performance.
In summary, Retention.com is more specialized in email marketing with Klaviyo, while Littledata provides extensive tracking capabilities across various platforms.
Feature | Retention.com | Littledata |
---|---|---|
Identity resolution | ||
Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | |
Never adds new emails to your marketing list | ✔️ | |
Uses other marketing channel cookies to boost identity | ✔️ | |
Backstitches Klaviyo profile onto previous customer events | ✔️ | |
Viewed Product trigger | ||
Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
Tracked server-side | ✔️ | |
Enriched product info (e.g. category) | ✔️ | |
Added to Cart trigger | ||
Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
Unreliable tracking of button clicks | ✔️ | |
Reliable via Shopify's servers | ✔️ | |
Enriched product info (e.g. category) | ✔️ | |
Target the whole contents of the cart | ✔️ | |
Checkout Started trigger | ||
Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
Tracked via the checkout page | ✔️ | |
Direct from Shopify's servers | ✔️ |