Retention.com vs Upstack Data

Is Retention.com or Upstack Data a better data solution for Shopify brands?

Retention.com competitors

What is Retention.com(formerly GetEmails)?

Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.


Upstack Data competitors

What is Upstack Data(formerly Upstackify)?

Say goodbye to siloed and inaccurate data that is slowing you down. Centralize your analytics, sales and marketing platform data, enabling faster, data-driven decisions.


Retention.com vs Upstack Data comparison

FeatureRetention.comUpstack DataLittledata
Identity resolution to boost audiences✔️✔️✔️
Customer data to marketing platforms✔️✔️✔️
30 day free trialminus✔️✔️
Founder owned and ledminus✔️✔️
Fully automatic, no code setupminus✔️✔️
Server-side trackingminus✔️✔️
Works with platforms other than Shopify✔️minusminus
Marketing reportingminus✔️minus
Proprietary attribution modelminus✔️minus
Automatic tracking of checkout stepsminusminus✔️
No-code setup for Shopify Hydrogenminusminus✔️

Retention.com focuses on recovering lost shoppers and enhancing Klaviyo revenue through identity resolution, specifically for Shopify merchants. Upstack Data offers a proprietary attribution model and emphasizes centralizing analytics for faster decision-making, with a fully automatic setup. Littledata stands out with its automatic tracking of checkout steps, alongside similar features like identity resolution and server-side tracking. While both Retention.com and Upstack Data provide valuable tools, Littledata's comprehensive tracking capabilities give it an edge in optimizing the entire customer journey.

Reviews comparison

Retention.com vs Upstack Data's customer reviews

Retention.comUpstack DataLittledata
Example product review"After testing a number of platforms...absolutely no regrets. Michael has a truly deep technical knowledge...Event Quality Match scores in meta increase, adding reliable NC purchase, NC CPA and NC ROAS metrics in ad manager is massively helpful as we're very focused on optimizing for NC...""We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution."
Example support review"Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps.""Support is second to none... any issues we've had Michael has arranged a call immediately to diagnose the issue.""Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!"
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Cost comparison

Retention.com vs Upstack Data's monthly subscription cost

Store sizeRetention.comUpstack DataLittledata
50 orders / month$500$299$39
500 orders / month$500$299$149
5,000 orders / month$2000$599$349
20,000 orders / month$5000$999$799

For an online store with 50 orders, Retention.com is 1,200% more expensive than Littledata. At 500 orders, Retention.com and Upstack Data are equal, while Littledata is 70% cheaper than both. With 5,000 orders, Retention.com is 235% more than Upstack Data and 471% more than Littledata. At 20,000 orders, Retention.com is 400% more than Upstack Data and 525% more than Littledata. Overall, Retention.com consistently has the highest pricing across all order volumes.

Supported data destinations

DestinationRetention.comUpstack DataLittledata
Klaviyo✔️✔️✔️
Meta Adsminus✔️✔️
TikTokminus✔️✔️
Google Adsminus✔️✔️
Google Analyticsminusminus✔️
Pinterestminusminus✔️
Segmentminusminus✔️
Attentiveminusminus✔️

Retention.com focuses on enhancing email marketing through Klaviyo by capturing first-party data for better customer retention. Upstack Data offers a broader range of data destinations, including Meta Ads, TikTok, and Google Ads, allowing for comprehensive ad targeting and performance tracking across multiple platforms. Littledata provides extensive integration with various analytics and marketing platforms, including Google Analytics and Pinterest, enabling detailed insights and cross-channel tracking. The main difference lies in Retention.com's emphasis on email retention, while Upstack and Littledata offer more diverse advertising and analytics capabilities.

Klaviyo comparison

Retention.com vs Upstack Data's solution for Klaviyo

FeatureRetention.comUpstack DataLittledata
Identity resolution
Never adds new emails to your marketing listminus✔️✔️
Docs on how an end-user can opt out for GDPR / CCPAminusminus✔️
Uses other marketing channel cookies to boost identityminusminus✔️
Backstitches Klaviyo profile onto previous customer eventsminusminus✔️
Viewed Product trigger
Backwards compatible with Klaviyo templates✔️minus✔️
Tracked client-sideminus✔️minus
Tracked server-sideminusminus✔️
Enriched product info (e.g. category)minusminus✔️
Added to Cart trigger
Unreliable tracking of button clicks✔️✔️minus
Backwards compatible with Klaviyo templates✔️minus✔️
Reliable via Shopify's serversminusminus✔️
Enriched product info (e.g. category)minusminus✔️
Target the whole contents of the cartminusminus✔️
Checkout Started trigger
Tracked via the checkout page✔️✔️minus
Backwards compatible with Klaviyo templates✔️minus✔️
Direct from Shopify's serversminusminus✔️
Benefits of Littledata
Littledata has been trusted by leading Shopify brands since 2017 for reliable server-side tracking.
100% of revenue tracked
Enhanced identity resolution
Connectors for all popular marketing channels
googleAnalytics
Comparing Retention.com against Upstack Data
Can I switch from Retention.com to Littledata?

Yes, join dozens of Shopify brands who made the switch to Littledata for simpler server-side tracking, faster setup, and transparent pricing. We’ll even help migrate your Retention.com setup.

Can I switch from Upstack Data to Littledata?

Yes, join dozens of Shopify brands who made the switch to Littledata for simpler server-side tracking, faster setup, and transparent pricing. We’ll even help migrate your Upstack Data setup.

How does Retention.com work?

Retention Grow uses a large third-party list of email addresses to link anonymous sessions to emails given to a third party brand. This can grow your marketing audience, but at the expense of higher spam and privacy complaints.

Does Retention.com work with Shopify?

Yes, Retention.com is installed on 1,950 Shopify sites according to the latest stats from BuiltWith.

How does Upstack Data work?

Simple, effective and unmatched first-party data solution for Server-Side tracking and Channel Attribution.

Does Upstack Data work with Shopify?

Yes, Upstack Data is installed on an unknown number of Shopify sites according to our estimates.

Is Retention.com suitable for Enterprise brands?

Retention.com is used by 27 sites in the top 100,000 globally - so this solution is unlikely to be appropriate for Enterprise brands.

Is Upstack Data suitable for Enterprise brands?

Upstack Data is used by an unknown number of sites in the top 100,000 globally - so this solution is unlikely to be appropriate for Enterprise brands.

Which marketing tools does Retention.com support?

Retention.com supports Klaviyo.

Which marketing tools does Upstack Data support?

Upstack Data supports Meta Ads, TikTok, Klaviyo and Google Ads.

Who owns Retention.com?

Retention.com(formerly GetEmails) is an independent private company headquartered in Austin, Texas. Adam Robinson is Retention.com's CEO.

Who owns Upstack Data?

Upstack Data(formerly Upstackify) is an independent private company headquartered in Miami. Michael Alt is Upstack Data's CEO.