Stape vs Retention.com

Is Stape or Retention.com a better data solution for Shopify brands?

Stape competitors

What is Stape?

Stape is your all-in-one solution for server-side data tracking. Industry leaders and top companies choose us to boost data quality and marketing ROI while maintaining security compliance.


Retention.com competitors

What is Retention.com(formerly GetEmails)?

Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.


Stape vs Retention.com comparison

FeatureStapeRetention.comLittledata
Founder owned and led✔️minus✔️
Works with platforms other than Shopify✔️✔️minus
Identity resolution to boost audiencesminus✔️✔️
Customer data to marketing platformsminus✔️✔️
Via server-side Google Tag Manager✔️minusminus
30 day free trialminusminus✔️
Direct from Shopify's serversminusminus✔️
Fully automatic, no code setupminusminus✔️
Natively supports Shopify Marketsminusminus✔️
Automatic tracking of checkout stepsminusminus✔️

Stape focuses on server-side tracking via Google Tag Manager, offering flexibility across platforms — but GTM still relies on browser-side tags, limiting its ability to capture server-side Shopify events or enrich data the browser never sees.

Retention.com specializes in identity resolution and audience building, but is narrowly focused on recovering lost shoppers and Klaviyo flows rather than comprehensive tracking infrastructure.

Littledata wins because:

  • Data pulls directly from Shopify's servers, capturing checkout steps, post-purchase events, and customer data the browser never sees — something neither Stape's GTM-based approach nor Retention.com can match
  • Fully automatic, no-code setup vs. Stape's technical GTM configuration
  • Natively supports Shopify Markets for international commerce
  • Identity resolution built in, like Retention.com, but tied to complete event tracking
  • 30-day free trial to prove ROI risk-free

For a Shopify Plus brand, Littledata's server-native architecture delivers the most complete, accurate customer journey data.

Reviews comparison

Stape vs Retention.com's customer reviews

StapeRetention.comLittledata
Example product review"Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working.""We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution."
Example support review"Although the app is free, I cannot recommend it based on my experience.""Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps.""Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!"
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Cost comparison

Stape vs Retention.com's monthly subscription cost

Store sizeStapeRetention.comLittledata
50 orders / month$40$500$39
500 orders / month$40$500$199
5,000 orders / month$150$2000$449
20,000 orders / month$400$5000$1390

For an online store with 50 orders, Retention.com is 1,150% more expensive than Stape, while Littledata is 2.5% cheaper. At 500 orders, Retention.com matches Stape's price, while Littledata is 272.5% more expensive. With 5,000 orders, Retention.com is 1,233% pricier than Stape, and Littledata is 132.7% more expensive. For 20,000 orders, Retention.com is 1,150% more than Stape, while Littledata is 99.8% more expensive. Overall, Retention.com consistently has the highest pricing across all order volumes.

Supported data destinations

DestinationStapeRetention.comLittledata
Klaviyo✔️✔️✔️
Google Analytics✔️minus✔️
Meta Ads✔️minus✔️
TikTok✔️minus✔️
Attentive✔️minus✔️
Google Ads✔️minus✔️
Pinterest✔️minus✔️
Microsoft Ads✔️minus✔️
Segmentminusminus✔️

Stape and Littledata offer broad multi-channel tracking across paid media, analytics, and email platforms — ideal if you need unified server-side data across your entire marketing stack.

Retention.com is narrowly focused on Klaviyo, positioning it primarily as an email/SMS identity resolution and list-growth tool rather than a comprehensive tracking solution.

Littledata adds Segment as a destination (unlike Stape), making it stronger for teams using a CDP layer.

Bottom line: If you need full-funnel server-side tracking across paid + owned channels, Stape or Littledata are better fits. Retention.com serves a different purpose — maximizing identified email audiences — and shouldn't be evaluated as a direct tracking alternative.

Klaviyo comparison

Stape vs Retention.com's solution for Klaviyo

FeatureStapeRetention.comLittledata
Identity resolution
Adds no-email profiles in Klaviyo✔️minusminus
Docs on how an end-user can opt out for GDPR / CCPAminusminus✔️
Never adds new emails to your marketing listminusminus✔️
Uses other marketing channel cookies to boost identityminusminus✔️
Backstitches Klaviyo profile onto previous customer eventsminusminus✔️
Direct from Shopify's serversminusminus✔️
Viewed Product trigger
Backwards compatible with Klaviyo templatesminus✔️✔️
Tracked client-side✔️minusminus
Tracked server-sideminusminus✔️
Enriched product info (e.g. category)minusminus✔️
Added to Cart trigger
Unreliable tracking of button clicks✔️✔️minus
Backwards compatible with Klaviyo templatesminus✔️✔️
Reliable via Shopify's serversminusminus✔️
Enriched product info (e.g. category)minusminus✔️
Target the whole contents of the cartminusminus✔️
Checkout Started trigger
Tracked via the checkout page✔️✔️minus
Backwards compatible with Klaviyo templatesminus✔️✔️
Direct from Shopify's serversminusminus✔️
Benefits of Littledata
Littledata has been trusted by leading Shopify brands since 2017 for reliable server-side tracking.
100% of revenue tracked
Enhanced identity resolution
Connectors for all popular marketing channels
Learn more
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Comparing Stape against Retention.com
Can I switch from Stape to Littledata?

Yes, join dozens of Shopify brands who made the switch to Littledata for simpler server-side tracking, faster setup, and transparent pricing. We’ll even help migrate your Stape setup.

Can I switch from Retention.com to Littledata?

Yes, join dozens of Shopify brands who made the switch to Littledata for simpler server-side tracking, faster setup, and transparent pricing. We’ll even help migrate your Retention.com setup.

How does Stape work?

Stape hosts server-side Google Tag Manager so you have the flexibility and customization of a sGTM setup without the hosting costs and hassle. However, only the purchase events are coming from Shopify's servers

Does Stape work with Shopify?

Yes, Stape is installed on an unknown number of Shopify sites according to the latest stats from BuiltWith.

How does Retention.com work?

Retention Grow uses a large third-party list of email addresses to link anonymous sessions to emails given to a third party brand. This can grow your marketing audience, but at the expense of higher spam and privacy complaints.

Does Retention.com work with Shopify?

Yes, Retention.com is installed on 1,950 Shopify sites according to the latest stats from BuiltWith.

Is Stape suitable for Enterprise brands?

Stape is used by 32 sites in the top 100,000 globally - so this solution is likely suitable for Enterprise scale brands.

Is Retention.com suitable for Enterprise brands?

Retention.com is used by 1406 sites in the top 100,000 globally - so this solution is likely suitable for Enterprise scale brands.

Which marketing tools does Stape support?

Stape supports Google Analytics, Meta Ads, TikTok, Klaviyo, Attentive, Google Ads, Pinterest and Microsoft Ads.

Which marketing tools does Retention.com support?

Retention.com supports Klaviyo.

Who owns Stape?

Stape is an independent private company headquartered in Ukraine. Denis Golubovskyi is Stape's CEO.

Who owns Retention.com?

Retention.com(formerly GetEmails) is an independent private company headquartered in Austin, Texas. Adam Robinson is Retention.com's CEO.