Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue. Retention.com - formerly known as GetEmails - is used by 1,950 Shopify sites according to BuiltWith.
Triple Whale allows you to easily manage and automate analytics, attribution, merchandising, forecasting & more — in the palm of your hand. Triple Whale is used by 18,000 Shopify sites according to BuiltWith.
Feature | Retention.com | Triple Whale | Littledata |
---|---|---|---|
Identity resolution to boost audiences | ✔️ | ✔️ | ✔️ |
Customer data to marketing platforms | ✔️ | ✔️ | ✔️ |
Fully automatic, no code setup | ✔️ | ✔️ | |
Founder owned and led | ✔️ | ✔️ | |
Works with platforms other than Shopify | ✔️ | ||
Marketing reporting | ✔️ | ||
Proprietary attribution model | ✔️ | ||
30 day free trial | ✔️ | ||
Server-side tracking | ✔️ | ||
Automatic tracking of checkout steps | ✔️ | ||
No-code setup for Shopify Hydrogen | ✔️ |
Retention.com focuses on identity resolution to recover lost shoppers and enhance Klaviyo revenue, making it ideal for Shopify merchants. Triple Whale offers comprehensive marketing reporting and a proprietary attribution model with a fully automatic setup, appealing to those seeking streamlined analytics. Littledata stands out with its 30-day free trial, server-side tracking, and automatic checkout step tracking, providing a more robust solution for data collection and audience boosting. Overall, Littledata offers unique features that enhance tracking and user experience beyond what Retention.com and Triple Whale provide.
Retention.com | Triple Whale | Littledata | |
---|---|---|---|
Example product review | "Integration problem...can't install the store application. The system says I'm already using the app, but I can't log in. The chat on the website and email support does not answer. No help." | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
Example support review | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "Triple Whale’s customer service has been one of the worst experiences... Critical issues take days to resolve." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
Link | Read more reviews | Read more reviews | Read more reviews |
Store size | Retention.com | Triple Whale | Littledata |
---|---|---|---|
50 orders / month | $500 | $299 | $39 |
500 orders / month | $500 | $549 | $149 |
5,000 orders / month | $2000 | $1469 | $349 |
20,000 orders / month | $5000 | $4028 | $799 |
For an online store with 50 orders, Retention.com is 1.7 times more expensive than Triple Whale and 12.8 times more than Littledata. At 500 orders, Retention.com and Triple Whale are equal, while Littledata is 29.8% cheaper than both. For 5,000 orders, Retention.com is 36.1% more than Triple Whale and 471.9% more than Littledata. At 20,000 orders, Retention.com is 24.2% more than Triple Whale and 526.4% more than Littledata.
Destination | Retention.com | Triple Whale | Littledata |
---|---|---|---|
Klaviyo | ✔️ | ✔️ | ✔️ |
Meta Ads | ✔️ | ✔️ | |
Google Ads | ✔️ | ✔️ | |
Google Analytics | ✔️ | ||
TikTok | ✔️ | ||
✔️ | |||
Segment | ✔️ | ||
Attentive | ✔️ |
Retention.com focuses on enhancing email marketing through Klaviyo by leveraging first-party data for personalized campaigns. Its primary aim is to improve customer retention and engagement.
Triple Whale integrates with Klaviyo, Meta Ads, and Google Ads, providing a comprehensive view of customer interactions across these platforms, optimizing ad spend and marketing strategies.
Littledata offers a broader range of integrations, including Google Analytics, Meta Ads, TikTok, Pinterest, Klaviyo, Google Ads, Segment, and Attentive. This allows for extensive tracking and analysis across multiple channels, enhancing overall marketing insights and performance.
In summary, Retention.com is more focused on email retention, while Triple Whale and Littledata provide wider tracking capabilities across various marketing platforms.
Feature | Retention.com | Triple Whale | Littledata |
---|---|---|---|
Identity resolution | |||
Never adds new emails to your marketing list | ✔️ | ✔️ | |
Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | ✔️ | |
Uses other marketing channel cookies to boost identity | ✔️ | ||
Backstitches Klaviyo profile onto previous customer events | ✔️ | ||
Viewed Product trigger | |||
Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
Tracked server-side | ✔️ | ||
Enriched product info (e.g. category) | ✔️ | ||
Added to Cart trigger | |||
Unreliable tracking of button clicks | ✔️ | ✔️ | |
Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
Reliable via Shopify's servers | ✔️ | ||
Enriched product info (e.g. category) | ✔️ | ||
Target the whole contents of the cart | ✔️ | ||
Checkout Started trigger | |||
Tracked via the checkout page | ✔️ | ✔️ | |
Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
Direct from Shopify's servers | ✔️ |