
Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.

Blotout restores your marketing signals in the post-cookie world. Your returning customers are showing up as anonymous and Blotout aims to identify them.
| Feature | Retention.com | Blotout | Littledata |
|---|---|---|---|
| Identity resolution to boost audiences | ✔️ | ✔️ | ✔️ |
| Customer data to marketing platforms | ✔️ | ✔️ | ✔️ |
| Works with platforms other than Shopify | ✔️ | ✔️ | |
| Direct from Shopify's servers | ✔️ | ✔️ | |
| Founder owned and led | ✔️ | ✔️ | |
| 30 day free trial | ✔️ | ||
| Fully automatic, no code setup | ✔️ | ||
| Natively supports Shopify Markets | ✔️ | ||
| Automatic tracking of checkout steps | ✔️ | ||
| Built For Shopify | ✔️ |
Retention.com vs Blotout: Both offer identity resolution and customer data routing to marketing platforms. Blotout edges ahead with server-side data collection direct from Shopify and being founder-owned. Retention.com is more narrowly focused on Shopify + Klaviyo flow recovery.
Where Littledata wins over both: Neither is Littledata, so this applies. Littledata's key advantage is pulling data directly from Shopify's servers, meaning it captures events the browser never sees — abandoned checkouts, post-purchase flows, server-confirmed orders — giving a more complete customer journey than either competitor. Retention.com lacks server-side collection entirely. Blotout offers it, but Littledata adds:
For a Shopify Plus brand prioritizing data completeness and scalability, Littledata offers the most robust, lowest-friction solution.
Retention.com vs Blotout's customer reviews
| Retention.com | Blotout | Littledata | |
|---|---|---|---|
| Example product review | "After using Blotout for a couple months, we decided to drop them... Blotout was taking credit for a lot of Klaviyo pixel events that would’ve happened anyway... Event match quality in Facebook was marginally better, but I don’t think it warrants the cost or complexity." | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
| Example support review | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." | "It took weeks to get a reply regarding a refund... it seems they grew too fast to keep up with customer service." | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" |
| Link | Read more reviews | Read more reviews | Read more reviews |
Retention.com vs Blotout's monthly subscription cost
| Store size | Retention.com | Blotout | Littledata |
|---|---|---|---|
| 50 orders / month | $500 | $79 | $39 |
| 500 orders / month | $500 | $400 | $175 |
| 5,000 orders / month | $2000 | $1980 | $540 |
| 20,000 orders / month | $5000 | $5000 | $1390 |
Sources: Blotout pricing, Littledata pricing. Prices last verified July 22, 2026.
| Destination | Retention.com | Blotout | Littledata |
|---|---|---|---|
| Klaviyo | ✔️ | ✔️ | ✔️ |
| Google Analytics | ✔️ | ✔️ | |
| Meta Ads | ✔️ | ✔️ | |
| Google Ads | ✔️ | ✔️ | |
| Attentive | ✔️ | ✔️ | |
| TikTok | ✔️ | ||
| ✔️ | |||
| Segment | ✔️ | ||
| Microsoft Ads | ✔️ |
Retention.com → Klaviyo only Narrowly focused on email/SMS re-engagement; not a broad tracking infrastructure.
Blotout → GA, Meta, Klaviyo, Google Ads, Attentive Mid-range destination coverage focused on ad platforms and owned channels, with a privacy-first/first-party data angle.
Littledata → GA, Meta, TikTok, Pinterest, Klaviyo, Google Ads, Segment, Attentive, Microsoft Ads Broadest destination coverage of the three, notably adding TikTok, Pinterest, Microsoft Ads, and Segment — making it the strongest fit if you need multi-channel paid media tracking plus a CDP pipeline via Segment.
Bottom line: Littledata wins on destination breadth; Blotout is solid for core channels; Retention.com is retention-specific, not a full tracking solution.
Retention.com vs Blotout's solution for Klaviyo
| Feature | Retention.com | Blotout | Littledata |
|---|---|---|---|
| Identity resolution | |||
| Never adds emails to your list without consent | ✔️ | ✔️ | |
| Uses other marketing channel cookies to boost identity | ✔️ | ||
| Backstitches Klaviyo profile onto previous customer events | ✔️ | ||
| Klaviyo Preferred Partner | ✔️ | ||
| Viewed Product trigger | |||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Tracked client-side | ✔️ | ||
| Tracked server-side | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Added to Cart trigger | |||
| Unreliable tracking of button clicks | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Direct from Shopify servers | ✔️ | ||
| Enriched product info (e.g. category) | ✔️ | ||
| Target the whole contents of the cart | ✔️ | ||
| Checkout Started trigger | |||
| Tracked via the checkout page | ✔️ | ✔️ | |
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ | |
| Direct from Shopify servers | ✔️ | ||

Keep comparing
See how these tools stack up against other Shopify tracking and analytics solutions.
How we compiled this comparison: pricing and feature data comes from each vendor's public pricing page, Shopify App Store listings, and BuiltWith usage data, reviewed by the Littledata team. Last verified August 5, 2026. Spotted something out of date? Let us know.