

Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue.
| Feature | Littledata | Retention.com |
|---|---|---|
| Identity resolution to boost audiences | ✔️ | ✔️ |
| Customer data to marketing platforms | ✔️ | ✔️ |
| 30 day free trial | ✔️ | |
| Founder owned and led | ✔️ | |
| Direct from Shopify's servers | ✔️ | |
| Fully automatic, no code setup | ✔️ | |
| Natively supports Shopify Markets | ✔️ | |
| Automatic tracking of checkout steps | ✔️ | |
| Works with platforms other than Shopify | ✔️ |
Littledata vs Retention.com
Retention.com focuses narrowly on identity resolution and recovering lost shoppers to boost Klaviyo flows. It works across platforms beyond Shopify, but its scope is limited to audience enrichment and re-engagement — not full tracking infrastructure.
Littledata is a complete server-side tracking solution built exclusively for Shopify. It covers GA4, Meta Ads, and Klaviyo, with automatic checkout tracking, Shopify Markets support, and a no-code setup in under 10 minutes.
Where Littledata wins outright:
| Littledata | Retention.com | |
|---|---|---|
| Example product review | "We were having difficulties with accurate and consistent revenue attribution...With Littledata implemented, we now get consistent and accurate revenue attribution." | |
| Example support review | "Customer support is absolutely amazing... you can never go wrong when an app does what it says and tacks on great service!" | "Unfortunately, the team... very high employee turnover; it can be really frustrating to have to re-explain things to new reps." |
| Link | Read more reviews |
| Store size | Littledata | Retention.com |
|---|---|---|
| 50 orders / month | $39 | $500 |
| 500 orders / month | $199 | $500 |
| 5,000 orders / month | $449 | $2000 |
| 20,000 orders / month | $1390 | $5000 |
For an online store with 50 orders, Retention.com is approximately 1,182% more expensive than Littledata. At 500 orders, Retention.com and Littledata are equal, but Littledata is 25% cheaper than the second Littledata option. For 5,000 orders, Retention.com is about 345% more than Littledata, while the second Littledata option is 78% cheaper. At 20,000 orders, Retention.com is around 260% more expensive than Littledata, with the second Littledata option being 43% cheaper than the first.
| Destination | Littledata | Retention.com |
|---|---|---|
| Klaviyo | ✔️ | ✔️ |
| Google Analytics | ✔️ | |
| Meta Ads | ✔️ | |
| TikTok | ✔️ | |
| ✔️ | ||
| Google Ads | ✔️ | |
| Segment | ✔️ | |
| Attentive | ✔️ | |
| Microsoft Ads | ✔️ |
Littledata offers broad multi-channel server-side tracking, sending data to 9 destinations spanning paid media (Meta, Google Ads, TikTok, Pinterest, Microsoft Ads), analytics (Google Analytics, Segment), and retention/SMS (Klaviyo, Attentive).
Retention.com focuses exclusively on Klaviyo, specializing in identity resolution and abandoned visitor recovery — identifying anonymous site visitors and funneling them into email/SMS flows.
Key difference: Littledata is a comprehensive tracking infrastructure across your entire marketing stack, while Retention.com is a narrow but deep tool built specifically to grow and activate your Klaviyo list through visitor identification. They solve different problems — Littledata fixes data accuracy everywhere; Retention.com maximizes list-building and revenue recovery through Klaviyo.
| Feature | Littledata | Retention.com |
|---|---|---|
| Identity resolution | ||
| Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | |
| Never adds new emails to your marketing list | ✔️ | |
| Uses other marketing channel cookies to boost identity | ✔️ | |
| Backstitches Klaviyo profile onto previous customer events | ✔️ | |
| Direct from Shopify's servers | ✔️ | |
| Viewed Product trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Tracked server-side | ✔️ | |
| Enriched product info (e.g. category) | ✔️ | |
| Added to Cart trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Reliable via Shopify's servers | ✔️ | |
| Enriched product info (e.g. category) | ✔️ | |
| Target the whole contents of the cart | ✔️ | |
| Unreliable tracking of button clicks | ✔️ | |
| Checkout Started trigger | ||
| Backwards compatible with Klaviyo templates | ✔️ | ✔️ |
| Direct from Shopify's servers | ✔️ | |
| Tracked via the checkout page | ✔️ | |
